Privacy Policy

Introduction

Welcome to Terra Grande by Eldeco ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website terra-grande.com, fill out contact forms, or interact with our services.

Information We Collect

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. The information we may collect includes:

• Personal Details: Full Name, Email Address, Phone Number, Location, and specific real estate interests (e.g., Kasauli Hills or Rishikesh Hills).
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services to you. Specifically, we use your data to:

• Respond to your sales inquiries, customer service requests, and support needs efficiently.
• Process your expressions of interest and schedule private property viewings.
• Send periodic emails or SMS regarding updates, new estate launches, or other products and services that may be of interest to you.
• Analyze user behavior to improve our website design, content, and functionality.

Information Sharing and Disclosure

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may use third-party service providers (such as CRM platforms and email marketing services like Brevo) to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Cookies and Tracking Technologies

Our Site may use "cookies" and similar tracking technologies to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your interaction with the site. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Data Security

We have implemented appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Changes to this Privacy Policy

Terra Grande by Eldeco has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: info@terra-grande.com
Phone: +91 9990255588

Last Updated: October 2026